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Productivity and job satisfaction are achieved only when one works in a supportive environment where their skill and dedication are acknowledged and appreciated. If you are fortunate enough to have a workplace like this, you can achieve great feats while enjoying your craft. If you’re looking for such a workplace and you also have a…
Read MoreWith the influx of competition and the many channels consumers can purchase new home furnishings in, it has become a challenge for many retailers to create that “consumer for life.” What is done post sale is equally of importance as the sales experience, if not more important in creating lasting relationships with consumers and forming…
Read MoreWhen creating customers for life, taking a step back and reviewing the entire sales process from start to finish is so important. From the first interaction in-store to the in-home technician visit, every little detail affects the customer experience and how they remember your brand. So how do you balance your needs, the customer’s needs,…
Read MoreIn this day and age retailers must maintain an exceptional customer experience after the sale while controlling expense and protecting their bottom line. With customer expectation being set at a very high bar we know that managing the after-sale processes can be difficult and costly. As a result, retailers are required to have strategies and…
Read MoreIn the age of online shopping, businesses don’t have to maintain a very professional-looking storefront. Their website does all of the housecleaning for them, and so long as their site is responsive, visually appealing, and mobile-friendly, that’s all consumers really care about. Now, despite the prevalence of ecommerce businesses, there will always be a need…
Read MoreWhether you’re staging your home for a real estate sale, filming a video and using your home as the setting, or hosting your in-laws for the first time, the quality and condition of your home’s furniture definitely matter. Of course, spills happen, pets get curious, and accidents occur at the worst of times. Really, there’s…
Read MoreIf you’re in an apprenticeship with a master furniture repair technician, or you’re just thinking about working with and restoring furniture, you should know that this industry is booming right now. More than ever before, high-quality, independent furniture repair contractors are needed in nearly every state across the country. Think about it: people are always…
Read MoreUsing specialized tools and working with often-delicate fabrics and other materials means that exercising caution is essential to a successful furniture repair job. Fixing upholstery, restoring antique pieces of furniture, and repairing leather not only requires careful dexterity and a keen sleight of hand, but also an eye for detail (and don’t get us started…
Read MoreThe unthinkable turns into a horrific reality: you’ve spilled your coffee all over your parent’s brand new leather couch, your overly-excited dog decided to jump up and launch off of their cherry wood coffee table, and just as it seems like the onslaught of furniture damage is over, you realize that the cat is clawing…
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