Our Services
From leather to wood, we proudly provide exemplary repair services for a wide array of furniture. You can count on our talented and dedicated network of independent contractors to take care of you.
If you are curious about the services that we offer, we are going to take a deep dive into what we can do for you, and the benefits of each service. Our services include:
If you have leather furniture, then you know how valuable it is. Leather often takes a beating from kids and pets or even years of use. But rather than replacing your leather furniture, why not invest in our quality repair services to extend the life of your already high-quality furniture? Our team of skilled professionals will work with you to restore the look and feel of your cherished pieces, making them good as new.
Sentimental value with furniture is something that can't be replaced, so don’t fret — we have your back. Working with an experienced professional will ensure that you are getting a high-quality restoration.
Fabric is a key part of your furniture, as it covers many surfaces. However, the fabric can often get dirty or dingy over time. That’s why we offer professional fabric cleaning services that will leave you with clean and dirt-free fabric. Our technicians know how to tackle any stain on any type of fabric, from the finest silk to thick corduroy. Whatever you want to throw our way, we’re up for the challenge!
Rather than embarking on a do-it-yourself project that is likely to end in disaster, trust us to get the job done right the first time.
Our wood repair services are the perfect way to refresh an older piece of wooden furniture that may have become scratched or otherwise damaged over time. We will take care of your wooden furnishings so that they look new again, free from marks and dents. In addition, our skilled contractors can also treat wood against pests such as termites, saving you money down the line and giving your furniture a longer lifespan.
If you own a piece of wood furniture that looks dated or damaged, let us give it a makeover with our wood repair services. We can't wait for you to see the before and after!
Whether it’s your commercial property or residential home, our upholstery refurbishing services will revitalize your sofas, chairs, and other pieces of upholstered furniture to keep them looking their best for years to come. We work with all types of fabric and have an in-depth understanding of different materials, allowing us to give you the highest quality results possible.
Upholstery is something that is often overlooked, so let us show you how much of a difference our services can make. Let us take care of your upholstery today!
As the proud provider of commercial furniture repair services, we know just how much your business depends on your furniture and what it means to your customers. That’s why we strive to provide exemplary work so that you can keep your customers happy for years to come. Whether it’s a leather sofa in the waiting room or some office chairs that need revamping, our team is ready to assist you in renewing your commercial furniture.
Let's be honest, the quality of furniture for your business can make or break the customer experience, so why not let us bring your furniture back to life?
If you are ready to get started on your project, contact us today, and let's talk about all the ways that we can help you. We look forward to speaking with you!
Are your consumers frustrated with multiple service visits to repair a reported problem? Are you looking to improve your consumer experience after the sale?
As our industry has seen a strong and welcomed increase in sales over the past few months we know it can become a challenge to maintain that excitement created during the sale after delivery has taken place. The goal of all retailers is creating that consumer for life. This is more imperative today than ever before. The ability to form lasting relationships and brand loyalty is essential to sustained growth and stability. We know the challenges that you face once the product is in the consumer’s home and how difficult it can be to preserve that exceptional experience that was created in the showroom. As a result, retailers are in need of a strong service department to ensure that when something goes wrong the consumer is taken care of promptly.
Service Expertise
In order to prevent dispatching technicians to the field unprepared to solve the true issue the consumer is reporting it is imperative to have the expertise to identify what the root cause issue is. This also relates to diagnosing possible unrepairable merchandise as well identifying when a part may be needed to resolve. FSN has a leadership team that consists of experience in all aspects of the industry. This enables them to effectively teach how best to troubleshoot with a consumer and help determine the best course of action to repair the reported issue.
Personalization
With all of the automation and technological advancements put in place throughout the market place it is important to not lose sight that when it comes to damages or perceived issues a customer can be highly emotional and frustrated by a cold experience with technology. To improve that consumer experience and keep the relationship formed in the sales process intact we have a live customer service team, so you never miss the opportunity to empathize and help best understand what your consumer is reporting as a service need. These team members have expertise in diagnosing, offering solutions and in many cases scheduling the consumer at this time.
Service Expertise
In order to prevent dispatching technicians to the field unprepared to solve the true issue the consumer is reporting it is imperative to have the expertise to identify what the root cause issue is. This also relates to diagnosing possible unrepairable merchandise as well identifying when a part may be needed to resolve. FSN has a leadership team that consists of experience in all aspects of the industry. This enables them to effectively teach how best to troubleshoot with a consumer and help determine the best course of action to repair the reported issue.
Complete Service Solution
The Bottom Line
With the competitive landscape always evolving and changing and consumer’s expectations only rising each day we know the importance of service after the sale. We have you covered from the consumer’s initial phone call to the completion of the repair in the consumer’s home. At FSN we are committed to providing a partnership that will carry out the expectation that you have set with your customer. Please visit us at www.fsnpro.com to learn more on how we can help or you can also reach out to Jason Baumgartner at Jason.baumgartner@fsnpro.com or Melanie Gallagher at Melanie.gallagher@fsnpro.com. We would love to the opportunity to speak to your needs and offer complimentary trial services.
We are conveniently located in High Point at 4035 Premier Drive Suite 203 High Point, NC 27265. If you are in the area and would like to set up a meeting please reach out to Jason or Melanie.
